2.1. Curtin College’s role as an education provider requires the collection, storage and use of personal information relating to its students. Personal information can be collected and stored in electronic and/or paper format. Additionally, Curtin College will collect from users of the College’s website, anonymous information for statistical purposes, such as internet protocol address, date and time of request, files accessed, information entered into web forms, etc
2.2. Privacy considerations apply to a great deal of information Curtin College may hold about our applicants, including personal data (address, age, enrolment status, etc), academic progress (examination results, evaluation and assessment and academic standing) and personal welfare (family matter, medical matters, financial matters, attendance etc).
2.3. The overall responsibility for privacy of information for the College resides with the College Director and Principal, with the day to day management delegated to the Director of Quality and Student Services. The Director of Quality and Student Services is the first point of contact for privacy matters including general information, requests to access and/or amend personal information, and for internal review and resolution of complaints.
3.1. AUSAID: Australian Agency for International Development (AusAID): The Australian Government's overseas aid program is a federally funded program that aims to reduce poverty in developing countries.
3.2. Centrelink: Is an Australian Government Statutory Agency, assisting people to become self- sufficient and supporting those in need.
3.3. DIAC: Department of Immigration and Citizenship: The Australian government agency responsible for issuing students with visas.
3.4. DISSRTE: Department of Industry, Innovation, Science, Research and Tertiary Education. The Australian federal government’s administrative division for policy and program development on education, science, training and administration of the ESOS legislation.
3.5. Personal Information: includes any information or opinion about an individual whose identity is apparent or can be readily identified from the information or opinion. For further information visit the Office of the Privacy Commissioner website.
3.6. Sponsored/Scholarship Student: An individual or agency who finances the cost of a student to further their education.
3.7. Types of Personal Information: Name, date of birth, phone number, email address,
address, nationality, educational history and staff or student identification numbers.
4.1. Students are entitled to protection of their privacy. Curtin College recognises its obligation with regard to the collection, storage and use of students’ personal information and will take necessary measures to ensure privacy is protected.
4.2. All information collected is for the purpose of the operations of the College, or where dictated by legislative guidelines.
4.3. All students have the right to access their personal information held by the College.
4.4. All new students are required to complete a ‘Privacy’ section during the enrolment process and have the option of select ‘yes’ or ‘no’ to release information to parents, agents, teachers and the university. Students can change their preference at any time by completing a ‘Request to View or Change Personal Information’ form.
4.5. Generally, personal information is collected directly from the individual, although there may be occasions when information is collected from third parties, such as partner universities or a publicly maintained record. If an individual does not provide information requested, service provision may be impacted.
4.6. Unauthorised attempts to access or tamper with information held by Curtin College of Navitas may lead to the gathering of more extensive information than usual, and possible legal action.
5.1.1. All information collected is for the purposes of the operations of the College, or where dictated by legislative guidelines. For example, administering and managing the services provided to prospective and current students, including admissions, enrolment, education, billing, maintaining our information technology services, data storage, marketing the services of Curtin College and its related entities, hiring and managing employees and contractors, evaluating and improving service provision and facilitating articulation to Curtin University.
5.1.2. Curtin College may engage other companies to provide services, who will need access to personal information to perform the service, such as an offshore cloud- based electronic storage service. All disclosers accept that entities located outside of Australia are not required to comply with Australian privacy laws.
5.1.3. Curtin College staff may require access at times to personal information about students. To the extent that the information is private, the College will restrict access to those staff who may need the information in order to carry out their responsibilities in the personal and/or academic interests of students.
5.1.4. Other than to confirm that individuals are, or have been, a student at the College, Curtin College will not disclose personal information about students to other students, to people outside of the College (other than in accordance with any legal or academic obligations) or to staff who have no need of access to the information, unless students advise the College in writing, that they have given permission.
5.1.5. For students 18 years of age and over, Curtin College does not release any information it holds about students, including the address, or results, even to parents or close relatives, without permission.
5.1.6. For students under the age of 18 years (Minors), information regarding study, fees or any other relevant information will be provided to parents upon request.
5.2. Disclosure of Personal Information
5.2.1. As a general rule, Curtin College will not use or disclose personal information unless the person about whom the information relates is aware of, or has consented to, the use or disclosure of their information.
Curtin College will release information to Curtin University so that students can use the facilities on campus (eg. library, computer labs, parking, etc). However, students can request that their results and other related study details outside of what is necessary for them to use the campus facilities are NOT released to the University by completing a ‘Request to View or Change Personal Information‘ Form. Note: this may cause some delays in processing your enrolment into Curtin University at a later stage.
By providing us with your personal information, you consent to Curtin College and Navitas to use your information to contact you on an ongoing basis in order to provide you with marketing information we think would be of interest to you, including by mail, email, SMS and telephone.
If a student is alleged to have committed an offence, the College may be requested to assist the police or other authorized persons by providing personal information about that student for enforcement of the law;
If a student transfers to another tertiary institution Curtin College may release to that institution information about the academic progress at the College, although normally the student will have consented to this in their application to the new institution;
Disclosure information as necessary to prevent or lessen a serious and or imminent threat to the life or health of the student or of another person. In this situation the disclosure of information will be approved by the College Director.
5.2.2. Personal information may be disclosed where an individual has consented to the disclosure, and a common example is where students permit the release of information to their agent, parents or Curtin University. In addition, information may be disclosed in situations where individuals have been informed of the usual practice of disclosure, such as the transfer of results to Curtin University. Curtin University may also share information with Curtin College in relation to student performance, to inform continuous improvement.
5.2.3. In rare circumstances information in regard to an individual may be disclosed where:
there is a serious and imminent threat to a person’s life, health or safety:
there is a requirement under law, or authorised by law, or
there is a requirement under an enforcement body.
5.2.4. Curtin College will not disclose or externally publish personal information to third parties who are not related to Navitas or Curtin University, or allow them to directly market their products or services without the individual’s consent. Further, Curtin College will not sell or receive payment for licensing or disclosing personal information. In the instance where there are links to other sites, Curtin College and Navitas are not responsible for the privacy practices or the content of such websites.
5.3. Statutory Requirements for Collection and Disclosure of Personal Information
5.3.1. Curtin College is required to collect and disclose information during a student's admission and enrolment to the College in order to meet our obligations under a range of legislative requirements.
5.3.2. Common examples of the disclosure of information include:
Department of Innovation, Industry, Science, Research and Tertiary Education (DIISRTE) - statistical information about student enrolment, educational background country of birth, or where a student has requested financial assistance with tuition fees.
Commonwealth Tertiary Education Quality Standards Agency (TEQSA) - information relating to staff qualifications and professional development and student performance and satisfaction levels.
Overseas Student Ombudsman - where an overseas student lodges an appeal against a decision of the College, Curtin College will be required to respond with personal information relating to the student's case.
Australian Taxation Office - in relation to FEE-HELP where students may defer fee payment through the taxation system.
Department of Immigration and Citizenship (International students)- reporting requirements of matters related to students on student visas.
Centrelink - enrolment information on domestic students accessing Centrelink benefits
OSHC - where international students opt to pay their Overseas Student Health Cover
through Curtin College
Tuition Protection Service Director - tuition assurance for international students
Australian Council for Private Education and Training - administration of the Australian
Student Tuition Assurance Scheme.
AusAid, with certain information which it is required to release;
Austudy – enrolment information for those domestic students accessing benefits
The authority to collect this information is contained in the Education Services for Overseas Students Act 2000, the Education Services for Overseas Students Regulations 2001, the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2007, the Higher Education Support Act 2003, Social Security (Administration) Act 1999 and Student Assistance Act 1973. Information collected about you can be provided, in certain circumstances, to the Australian Government and designated authorities and, if relevant, the Tuition Assurance Scheme and the Tuition Protection Service Director.
5.4. Student Access to Personal Information
5.4.1. All students can access their personal information held by Curtin College. Current
students can access personal information via the secure Student Portal.
5.4.2. For security reasons requests to view other information not held on the portal must be in writing by completing a ‘Request to View or Change Personal Information’ form. Once this has been completed an appointment will be arranged between the student and the Student Services Coordinator (or nominee). During this meeting the student will be shown the complete student file and all notes the College has on record. We will also answer any questions the student may have.
6.1. Curtin College ensures that personal information is protected against loss, unauthorised access, use, modification or disclosure, other misuse, as required by law and generally accepted industry standards. However, no system is 100% secure and to the extent permitted by law, the College excludes any liability in contract, tort or otherwise for any security breach.
6.2. Curtin College takes all reasonable steps to destroy hard copies of personal information that is no longer required, and destruction of personal information is undertaken by secured means.
7.1. If an individual believes that their personal information has not been dealt with in accordance with the Commonwealth Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000 they may lodge a Complaint. The complaint should be lodged with the Director Quality and Student Services in the first instance for resolution. All complaints must be made in writing within the timeframe specified in the Complaints Policy.
8.1. Curtin College provides a policy library which includes policies of particular importance to student life. Students are strongly recommended to visit the Curtin College Policy and Procedures Library at: www.curtincollege.edu.au/policies-curtin
8.2. Administrative and Sessional staff will be provided with this policy at induction.
8.3. All staff will be informed of any changes to this policy by their respective line managers.