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Coronavirus

In response to the ongoing COVID-19 pandemic we are proud to introduce the Digital Campus. We are striving to continue to deliver our campus experience to help you stay on track.

During the COVID-19 pandemic, any essential information will be provided on this site and can be found via our regular channels, including email and SMS.

You can find out more on the Australian Department of Health website and via the resources below:

For additional support, please email help@curtincollege.edu.au.

General Information for Students.

Is Curtin College still operating as usual?

Curtin College has moved to a digital campus. Classes are being offered digitally for Trimester 2, 2020. Some units will still have a face-to-face component. Contact your Program Manager to find out if this applies to you.

What is Digital Campus?

Your Digital Campus experience involves personalised tuition and engaging, collaborative online learning environments – everything you would expect to enjoy if you were physically on-campus.

Digital Campus delivers meaningful social connection, community engagement, health and wellbeing initiatives and career readiness programs. We intend to deliver the best experience to you in your home and will facilitate a seamless return to on-campus learning when the time is right.

Does Digital Campus replace the on-campus experience?

During March,  we implemented a remote teaching model to facilitate social distancing and allow you to comply with government restrictions, to reduce the spread of the coronavirus. This has now evolved into Digital Campus offering.

Digital Campus helps you to keep on track and minimise disruption to your studies during travel restrictions and border closures.

We understand that online-learning is a very different experience to that of a physical, on-campus attendance in a vibrant university setting. We look forward to welcoming all students back to campus as soon as possible.

How do I enrol?

The enrolment process has not changed.

Will timetables be flexible to cover time zone differences?

Delivery will be via a mixture of live and recorded/activity based methods of teaching and learning.

We aim to ensure that you are able to attend within your time zone.

Recordings of teaching sessions will be available, although Digital Campus is so much more than a repository of classes!

Will Digital Campus programs cover future intakes?

Digital Campus is available now and into the future. Once restrictions are lifted, Digital Campus will remain in place, providing blended learning and support.

What other additional services will be available (academic/student support)?

Digital Campus involves personalised tuition and engaging, collaborative online learning environments as well as everything you would expect to enjoy on-campus – meaningful social connection, community engagement, health and wellbeing initiatives.

You will benefit from a tailored study plan that will include additional academic support to ensure that you meet your potential and stay on track.

For course specific enquiries:

Art and Creative industries and Built Environment: humanities@curtincollege.edu.au
Commerce: TeamCommerce@curtincollege.edu.au
Engineering: engineering@curtincollege.edu.au
Information Technology: computing@curtincollege.edu.au
Health Science: healthscience@curtincollege.edu.au

How will Digital Campus affect my visa?

The Department of Home Affairs has advice for international students. Please visit the Home Affairs Website.

I want to return home during the closure, can I continue my studies online?

Digital Campus involves via a mixture of live and recorded/activity based methods of teaching and learning.

We aim to ensure that you are able to attend within your time zone.

Recordings of teaching sessions will be available, although Digital Campus is so much more than a repository of classes!

Will online attendance be monitored?

Yes, attendance will be monitored using the live zoom sessions and student logs.

Will there still be exams this semester?

There will be no invigilated exams on campus and they will be replaced by alternative assessments

I am currently studying ELICOS. Will I be able to progress to my chosen Curtin College course?

Yes, once you pass your ELICOS course online, you will be able to transfer to Curtin College.

Your physical and mental health.

What if I develop flu-like symptoms?

If you are feeling unwell and begin to display symptoms of Covid-19 (a fever, cough or other respiratory symptoms), you can call the Coronavirus Health Information Hotline on 1800 300 243 or your own doctor for advice. You can contact your Unit Coordinator by phone or email to seek assistance with managing your course content.

What support is available if I am stressed or anxious about Covid-19?

Current students can access free confidential counselling by phone (08 9266 4888) or email (help@curtincollege.edu.au) during office hours. You can also access Lifeline’s free confidential crisis support line on 13 11 14 (24 hours a day).

Here are some additional resources to support your health and wellbeing:

If you are an international student and have Allianz (Overseas Student Health Cover – OSHC):

If you have health cover with a different provider, we recommend you refer to your policy document and refer to their website.

What can I do to protect myself and others from Covid-19?

Please visit the Department of Health website.

  • Stay at home if you are unwell
  • Practice social distancing
  • Avoid gatherings
  • Wash your hands often with soap and water, or hand sanitizer
  • Cover coughs and sneezes with a tissue or use your inner elbow
  • If you have arrived from overseas, you will need to self-isolate for 14 days

Financial issues and OSHC.

If I cannot come to Australia due to Covid-19, how will my Overseas Health Cover be affected?

If you had to defer your studies due to Covid-19 and are already in Australia you cannot suspend your policy. It is a visa condition that you have overseas health cover, regardless of whether or not classes has begun.

If you are yet to arrive in Australia, you can amend the start date of your policy to align with when you will arrive.

I have paid my tuition fees but am unable to start my course or continue my studies due to the travel restrictions. Am I able to apply for a refund?

If you are a new international student and wish to defer your course start date, any monies paid into your account will remain until you resume your studies at Curtin College.

If you are a continuing student and you are unable to continue your studies and are now on an approved leave of absence, your fees will be credited to next semester’s enrolment.

Can I get help paying for my accommodation during the pandemic?

International students on and off-campus are now eligible for the WA Government Residential Rent Support Grant.

You may apply for the grant if:

  • you are a tenant or sub-tenant in a residential property, or a resident living in a rooming house, or residential park
  • you live in Western Australia and you are permitted to live and work in Australia
  • you live in a residential property, you have, or shortly will have, lodged a tenancy bond with the Bond Administrator
  • you are in ‘financial hardship’, meaning
    • you lost your job on or after 20 March 2020 due to COVID-19; and
    • you have less than $10,000 in personal savings; and
    • you pay more than 25 per cent of your current after-tax income in rent per week

To apply for the grant, you must complete an online application form. You can find the online application form, along with additional information about the grant here.

If you have any questions relating to this, or any other COVID-19 relief currently available to students, please email Curtin’s Housing Advisory Service or call +08 9266 4430.

If there any other financial support available during Covid-19?

Yes, you may be able to access additional financial support from:

Curtin College Hardship (COVID-19) Fund

Overview

We recognise that many international students have been directly impacted by the COVID-19 pandemic and may require financial assistance. A limited number of Hardship (COVID-19) Grants are available up to the value of $1,000. These grants are designed to support eligible international students, providing temporary financial support for unforeseen circumstances.

Students are only eligible for one Hardship (COVID-19) Grant payment, and can apply for one help with one or more of the following criteria:

  • Inability to pay rent/board
  • Inability to pay utility bills
  • Inability to buy food
  • Repatriation
  • Medical expenses incurred due to the COVID-19 pandemic that can not be recovered through a personal health insurance policy.

Hardship (COVID-19) Grants are only available for international students currently studying in Australia.

Apply For The Grant

Who can apply for the hardship grant?

To apply for the Hardship (COVID-19) Grant, you must:

  • be currently enrolled at Curtin College
  • be able to demonstrate that you are experiencing severe financial hardship directly related to the COVID-19 pandemic
  • demonstrate that you are currently enrolled, are attending class and engaged in your course and intend to complete your program.

What can the hardship grant help with?

You can use the hardship grant for: 

  • rent or bond
  • general living expenses
  • utility bills (e.g. electricity, gas, water, internet, telephone)
  • public transport
  • required study-related equipment
  • medical expenses, including medicine, hospital treatment and specialist appointments (e.g. X-ray, CT scan, emergency dental)
  • emergency relief (e.g. for family illness or theft)
  • relocation costs due to crisis (e.g. fire, domestic violence or unsafe living conditions)
  • unforeseen school and childcare costs.

You cannot use the Grant for:

  • tuition fees
  • speeding and parking fines
  • holidays or non-essential spending
  • student visa fees and charges
  • Overseas Student Health Cover (OHSC)
  • costs or debts you had before you started studying
  • costs incurred outside of Australia.

 

How do I apply for a hardship grant?

Follow these steps to apply for the hardship grant.

Step 1: Submit your application

To apply, you need to submit an online application with the following supporting documents:

  • Current identification: your student ID, plus your passport or driver’s license (3 items).
  • Bank statements: current official bank account statements (not screenshots) for the past three months
  • A personal statement: up to 300 words in length, addressing how you meet the criteria for the Grant
  • Proof of severe hardship: tenancy agreements, written report or reference and other material that demonstrates that the grant criteria are met.

    We recommend providing official notification of:

    • a reduction of hours or loss of job where possible. This may include a screenshot of correspondence between you and your employer.
    • Correspondence between you and a real estate agent or landlord regarding rent payment issues
    • Overdue bills
    • Bank statements showing your reduction in income/current financial situation

We understand that you may not have documentation to support your specific circumstances. If this is the case, you can outline your situation in your personal statement. You must include bank statements from all your bank accounts.

Step 2: Interview with a Curtin College staff member or selection panel

After you submit your application, you may be required to attend a Zoom interview where you may be asked to provide additional documentation. This will be at the discretion of the selection panel. You may also be asked to provide additional documentation before an interview is scheduled.

What happens after I have submitted my grant application?

Applications will be managed in order of receipt and prioritised according to the severity of the hardship, so response times may vary. We aim to respond as soon as possible.

The Hardship (COVID-19) Grant will be awarded by a selection panel on the basis of:

  • A fully completed application including all supporting evidence
  • Demonstrated severe financial hardship directly related to the COVID-19 pandemic
  • Evidence of no or limited access to other sources of financial support (e.g. other grants, community resources)
  • Successful academic progress
  • Evidence that a grant will address or mitigate hardship and its impact on study and living requirements in the short-term.
  • The amount awarded and schedule of payments will be at the discretion of the selection panel. The panel’s decision will be final. The selection panel will meet regularly and assess eligible applications on a rolling basis.

    Meeting the eligibility criteria does not guarantee that you will receive a grant. The grant is designed to provide financial relief if you are impacted by the COVID-19 pandemic. Applications for a reduction or waiver of tuition fees will not be considered.

    For any questions relating to the Grant please email: help@curtincollege.edu.au

    Apply for the grant

Information for future students (and agents).

Will Curtin College be processing applications and acceptances?

Yes, applications will continue to be assessed and acceptances will continue to be processed.

Can international students participate in Digital Campus offering without applying for a visa?

Yes, if you enrol at Curtin College Perth, the Australian government has confirmed that you can commence study from your home country once a CoE is issued. No visa is required during this time.

What if the ban continues? What options will students have?

Students will be able to continue to study online via Digital Campus

I want to defer my studies because of the Covid-19. What should I do?

If you wish to defer your studies please contact admissions@curtincollege.edu.au

I can no longer start my studies and want to withdraw, what can I do?

If you wish to withdraw from your course, please contact admissions@curtincollege.edu.au

I have no online study options, can I defer my studies or take a Leave of Absence?

Yes. If you wish to take a Leave of Absence or defer your studies, please contact admissions@curtincollege.edu.au

For course-specific enquiries:

Coronavirus in Australia - Information for StudentsView FAQs
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