Current Student FAQs

Generic Information FAQs

Curtin College applies the same precautionary measures (https://www.curtin.edu.au/novel-coronavirus/campus-health-safety/) than Curtin University. In addition, due to the social distancing requirements of COVID-19,  classes are currently taught either in Face to Face mode (for onshore students), Digital/online mode (live online synchronous classes using Zoom) or Hybrid mode (engaging both Face to Face and Online students synchronously).

For students who are isolating, Curtin College provides wellbeing check by phone 3 times a week. Students who are in quarantine will receive a care package and Curtin College will perform wellbeing checks by phone within 48 hours of your arrival.  International students who arrived after 20 January 2022 and were required to quarantine can also register to receive a one-off payment from the Western Australian Government of A$2,000.

Enrolment & Fees FAQs

Just before orientation students will be sent an email to advise them that enrolments are open. Students are able to choose their own timetable by login onto the student portal.

If you wish to reduce your study load from full-time (4 units per Trimester/Semester) to part-time (2 or less), please contact the Student and Academic Services team as soonas possible on support@curtincollege.edu.au to ensure you can enrol and so we canmanually reduce your study load, as this will affect the enrolment process for you.

Please also be aware that studying less than 75 credit (less than 3 units) per study period, classifies you as a part-time student, and this will affect the time of completion for your Diploma and delay your progression to Curtin University, and will not match the end date on your offer letter. It will also affect your Transperth concession.

You can find more information on FEE-HELP.

Your Student Portal and Moodle contain important information including your fee calculator and fee balance.

Continuing students are required to pay their tuition fees before the study period commences. Students who are unable to pay their tuition fees on time should contact the Finance department at the College as soon as possible to avoid having their enrolment cancelled and to explore options available to you if you are experiencing financial hardship.

Payment for current students can be done via the Student Portal.

Curtin College Refund Policy provides guidance to prospective, commencing, and continuing students on the circumstances

under which students are eligible for fee refunds. For more information, please refer to the Refund Policy on the Curtin College website )

International Students FAQs

If you purchased OSHC through Curtin College, you can change your OSHC start date to the date you arrive in Australia. This can happen before or after you arrive. The refund will be provided at the completion of your policy. The refund will be the amount calculated from the original policy start date to the date you entered the country (the new policy start date).

The change of start date can be done yourself directly by contacting Allianz, or you can request that Curtin College does this for you. You will need to provide supporting evidence such as a new visa grant notice or a record of movement from the Department of Home Affairs to show you have not entered Australia.

The best place to go for the last information on COVID-19 and OSHC is here: https://www.allianzcare.com.au/en/faqs/covid19-coronavirus-oshc.html

If you applied for your own OSHC with another provider, you will need to contact them directly to find out how to apply for a refund.

Curtin College mode of delivery is usually Face to Face. However, due to the social distancing requirements of COVID-19,  classes will either be in Face to Face mode (for onshore students), Digital/online mode (live online synchronous classes using Zoom) or Hybrid mode (engaging both Face to Face and Online students synchronously). Once government regulations are lifted, the College will revert back to Face to Face over a period of time as some students may still be overseas.  All exams will continue to run online for the same reasons.

Please contact support@curtincollege.edu.au with your full name, student ID and the issue you are facing.

Yes, you will need to repeat and pay for the failed unit(s).

Yes  you can reach out to our Counsellor online at https://bit.ly/counsellorbooking or by calling reception

Curtin College offers a virtual reception three days a week from 2.30pm -4.00pm (WST) Tuesday, Wednesday, and Thursday, in order to support our offshore and regional students, and those unable to get to campus. To access our virtual reception, click on the Zoom Link here: https://navitas.zoom.us/j/97281095532 

You can download the calendars listing the start and end dates of each study period from the Curtin College website.

Curtin College students can access online resources(ProQuest) through link.library.curtin.edu.au/gw?url=905634.

To log in you must enter your Student ID as shown on your student card (i.e. C9000xxxxx), and the password is your date of birth backwards written in the following numerical sequence YYYYMMDD 

Students can book appointments with the Program Managers and Unit Coordinators in their relevant programs and the Student Counsellor through the booking portal.

The links and relevant programs are shown below:

Commerce https://bit.ly/commercebooking

Arts & Creative Industries https://bit.ly/DACIbooking

Architecture & Built Environment https://bit.ly/DBENbooking

Health Sciences https://bit.ly/healthsciencebooking

Engineering & IT https://bit.ly/engitbooking

MQP TeamMQP@curtincollege.edu.au